This Privacy Policy explains how lack91 collects, uses, stores, and protects the personal data of players registered on the lack91 platform at lack91.net. We are committed to handling your information with full transparency, in compliance with the data protection obligations attached to our international gaming licence. By using the lack91 platform, you acknowledge and agree to the practices described in this policy.
These cards summarise the key data rights and protections available to every lack91 account holder in Pakistan. Full details are set out in the legal text below.
lack91 collects only the personal data that is strictly necessary for account registration, KYC verification, payment processing, and the delivery of gaming services. We do not collect data speculatively or beyond what our licensing obligations require.
All personal and financial data stored on lack91 infrastructure is encrypted at rest. Every connection between your device and the lack91 platform is protected by 256-bit SSL/TLS encryption, ensuring that your data cannot be intercepted during transmission.
You have the right to request a copy of the personal data lack91 holds about you at any time. Submit a data access request to [email protected] and we will provide a structured summary of your data within the timeframe required by our licensing jurisdiction.
Subject to our legal retention obligations under the terms of our international gaming licence, you may request the deletion of your personal data after closing your lack91 account. Requests are processed within 30 days of receipt and confirmation of account closure.
lack91 does not sell, rent, or trade your personal data to third parties for their own commercial purposes under any circumstances. Data sharing with third parties is limited strictly to the categories and purposes described in this Privacy Policy.
If any personal data held in your lack91 account is inaccurate or out of date, you have the right to request its correction. Contact our 24/7 support team via live chat or email and we will update your records following identity verification.
lack91 is an internationally licensed online gaming platform operating at lack91.net. References to "lack91", "we", "us", or "our" throughout this Privacy Policy refer to the operator of the Platform, a company incorporated and operating under a valid international gaming licence.
lack91 acts as the data controller in respect of all personal data collected from players who register and use the Platform. As data controller, lack91 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
Our primary market is Pakistan. We are committed to handling the personal data of Pakistani players in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, integrity, and confidentiality.
lack91 collects the following categories of personal data from players in the course of providing its gaming services:
Full legal name as it appears on your CNIC, date of birth, gender, CNIC number, and copies of identity documents submitted during KYC verification including scanned CNIC images and selfie photographs.
Pakistani mobile number, email address, and any correspondence submitted to lack91 support via live chat or email, including the content of those communications and their timestamps.
Payment method details including JazzCash wallet identifiers, EasyPaisa account references, and bank account details for HBL, UBL, and Meezan Bank transfers. Transaction records including deposit amounts, withdrawal requests, timestamps, and processing statuses. All financial data is stored in PKR.
IP address, device type and model, operating system, browser type and version, device fingerprint, session identifiers, and geographic location data derived from your IP address at the time of login.
Game history, bet amounts, win and loss records, session duration, navigation paths within the Platform, bonus usage history, and responsible gaming tool activation records.
Your preferences regarding receipt of promotional communications from lack91, including opt-in and opt-out records and the dates on which those preferences were recorded.
| Data Category | Examples | Mandatory |
|---|---|---|
| Identity | Full name, CNIC, date of birth, selfie | Yes — KYC required |
| Contact | Mobile number, email address | Yes — account creation |
| Financial | JazzCash/EasyPaisa ID, bank details, PKR transactions | Yes — payments |
| Technical | IP address, device ID, browser, location | Automatic — platform security |
| Usage | Game history, bet records, session logs | Automatic — service delivery |
| Marketing | Promotional preferences, opt-in records | Optional |
The majority of personal data lack91 holds is provided directly by you during the account registration process, KYC verification, payment transactions, and your interactions with our customer support team. This includes all information entered into account forms, identity documents uploaded for verification, and messages sent to our support channels.
When you access the lack91 platform, our systems automatically collect technical and usage data including your IP address, device identifiers, session timestamps, and in-platform behaviour. This data is collected through server logs, session management systems, and first-party cookies as described in Section 7 of this policy.
When you make a deposit or withdrawal via JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank, the relevant payment processor confirms transaction completion to lack91. lack91 receives confirmation data including transaction reference numbers, timestamps, and amounts — but does not receive or store your full payment credentials, mobile wallet PINs, or internet banking passwords.
Where lack91 engages third-party KYC and identity verification service providers as part of our licensing compliance obligations, those providers may share identity verification outcomes and risk scores with lack91 following verification of your submitted documents. Such providers are bound by data processing agreements consistent with this Privacy Policy.
lack91 processes your personal data on the following legal grounds:
lack91 uses the personal data it collects for the following purposes:
lack91 shares personal data only with third parties in the following categories and only to the extent necessary for the stated purpose:
lack91 does not sell, rent, trade, or otherwise transfer your personal data to any third party for their own independent commercial purposes. Data sharing is limited strictly to the categories listed in Section 6.1 above and is always subject to appropriate contractual safeguards.
Where personal data is transferred to or processed by third parties located outside Pakistan, lack91 ensures that such transfers are made subject to appropriate safeguards, including data processing agreements incorporating standard contractual clauses consistent with internationally recognised data protection standards.
Cookies are small text files placed on your device when you visit the lack91 platform. They allow the Platform to recognise your device, maintain your session, remember your preferences, and collect usage data to help us improve our services.
You can control cookie settings through your browser preferences. Disabling strictly necessary cookies will prevent you from logging in to your lack91 account. Disabling functional or analytics cookies may affect the quality of your experience but will not prevent access to the Platform's core gaming features.
lack91 retains personal data for as long as necessary to fulfil the purposes for which it was collected, and in any event for the minimum periods required by our international gaming licence obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data destruction procedures. Anonymised or aggregated data that can no longer identify any individual may be retained indefinitely for statistical and analytical purposes.
lack91 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you believe your account has been compromised, contact lack91 support immediately.
As a lack91 account holder, you have the following rights in respect of your personal data. To exercise any of these rights, please contact [email protected] with your account details and the nature of your request.
lack91 will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it.
The lack91 Platform is strictly intended for individuals aged 21 years and above. lack91 does not knowingly collect, store, or process personal data from individuals under the age of 21. If we discover that personal data has been submitted by a person under the age of 21, we will immediately close the associated account, delete the personal data in question, and report the matter to our licensing authority where required.
If you are a parent or guardian and believe that a person under the age of 21 has registered an account on the lack91 Platform, please contact our support team immediately at [email protected]. We will investigate and take appropriate action within 24 hours of receiving your report.
The lack91 Platform does not contain links to third-party websites for commercial or advertising purposes. Any links present within the Platform navigate only to internal pages within the lack91 domain. This Privacy Policy applies solely to data collected and processed by lack91 through the lack91.net Platform. lack91 is not responsible for the privacy practices of any third-party services you may access independently outside of our Platform.
lack91 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, licensing requirements, or applicable law. The date of the most recent revision is displayed prominently at the top of this page.
Where amendments are material — meaning they significantly affect how we process your personal data or the rights available to you — lack91 will notify registered players via email or an on-platform notification at least 14 days before the changes take effect. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated policy.
We encourage you to review this Privacy Policy periodically to remain informed about how lack91 protects your personal data. If you have any concerns about a proposed amendment, please contact our support team before the effective date.
For all privacy-related matters including data access requests, rectification requests, complaints, or general queries about this Privacy Policy, please contact the lack91 data protection team through the following channels:
Now that you understand how lack91 protects your personal data, sign in and enjoy cricket betting, live casino, slots, crash games, and bingo — all in PKR, with 256-bit SSL security on every session. 21+ only. Please play responsibly.